Privacy Policy

1. Introduction

CelSian Glass & Solar B.V. , and CelSian Glass USA Inc ("CelSian", "we", "us" or "our") respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you:

• Visit our website.
• Contact us.
• Become a customer, supplier or business partner.
• Subscribe to newsletters or event communications.
• Participate in webinars, events or training sessions.
• Apply for a job with CelSian; or.
• Otherwise interact with us.

We process personal data in accordance with the European General Data Protection Regulation ("GDPR"), applicable Dutch privacy legislation and other relevant laws.

2. Who We Are

Data Controller

CelSian Glass & Solar B.V.                                                                              

Achtseweg Zuid 241-A                                                                                       1510 N Westwood Ave 

Building TZ                                                                                                                    Mailstop 230

5651 GW Eindhoven                                                                                            43606 Toledo

The Netherlands                                                                                                      Ohio, United States of America

Email: infoesk@celsian.com

Website: CelSian Website

If you have questions regarding this Privacy Policy or the processing of your personal data, please contact us using the details above.

3. Personal Data We Collect

Depending on our relationship with you, we may collect and process the following categories of personal data.

3.1 Contact Information

• Name.
• Job title.
• Employer.
• Business address.
• Telephone number.
• Email address.

3.2 Customer and Supplier Information

• Contract information.
• Purchase and sales records.
• Correspondence.
• Project-related communications.
• Billing and payment details.

3.3 Website Information

When you visit our website, we may collect:

• IP address.
• Browser type.
• Operating system.
• Device information.
• Referring website.
• Pages visited.
• Date and time of access.
• Cookie-related information.

3.4 Event and Marketing Information

• Event registrations.
• Webinar participation.
• Newsletter subscriptions.
• Marketing preferences.
• Downloaded content.

3.5 Recruitment Information

When applying for employment or internships, we may process:

• CVs and resumes.
• Cover letters.
• Education details.
• Professional qualifications.
• Employment history.
• References (where provided).
• Interview notes.

3.6 Communications

We may process communications between you and CelSian, including emails, correspondence, support requests and meeting-related information.

4. Special Categories of Personal Data

CelSian does not intentionally collect special categories of personal data unless:

• Required by law.
• Necessary for employment obligations; or.
• Voluntarily provided by you.

Where such information is processed, appropriate safeguards will be implemented.

5. How We Collect Personal Data

We may collect personal data:

• Directly from you.
• Through our website.
• Through emails and correspondence.
• Through meetings, conferences and events.
• Through contracts and purchase orders.
• Through publicly available professional sources.
• Through recruitment agencies.
• Through business partners.

6. Legal Basis for Processing

Under GDPR, CelSian processes personal data based on one or more of the following legal grounds.

Contract Performance

Processing necessary for:

• Customer engagements.
• Consulting projects.
• Training activities.
• Supplier relationships.
• Contract administration.

Legal Obligation

Processing necessary to comply with:

• Tax requirements.
• Accounting obligations.
• Employment legislation.
• Regulatory obligations.

Legitimate Interests

Processing necessary for:

• Operating and improving our business.
• Customer relationship management.
• Cybersecurity.
• Fraud prevention.
• Direct business-to-business marketing.
• Event management.
• Quality management.
• Project delivery.

Consent

Where legally required, we will request your consent for:

• Certain marketing communications.
• Non-essential cookies.
• Specific recruitment retention activities.

Consent may be withdrawn at any time.

7. How We Use Personal Data

We may use personal data to:

• Provide engineering, consulting and software services.
• Manage customer and supplier relationships.
• Perform contracts.
• Deliver support services.
• Respond to enquiries.
• Organise webinars and events.
• Provide newsletters and marketing materials.
• Administer our website.
• Improve services and customer experience.
• Maintain information security.
• Recruit personnel.
• Comply with legal obligations.

8. Marketing Communications

Where permitted by law, CelSian may send business-related information regarding:

• Industry developments.
• Events and webinars.
• Software updates.
• Training opportunities.
• Company news.

You may unsubscribe at any time using the unsubscribe option in communications or by contacting us directly.

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Essential Cookies

These cookies are necessary for the functionality and security of the website.

Analytics Cookies

These cookies help us understand website usage and improve performance.

Functional Cookies

These cookies remember user preferences and improve website usability.

Marketing Cookies

If used, these cookies support advertising and marketing activities.

A cookie banner or cookie preference centre allows visitors to manage their cookie preferences.

Further details may be provided in our separate Cookie Policy.

10. Sharing Personal Data

CelSian may share personal data with:

Service Providers

Including providers of:

• Cloud hosting.
• IT services.
• Cyber security services.
• Customer relationship management systems.
• Accounting platforms.
• Payment services.
• Marketing platforms.

Professional Advisors

Including:

• Legal advisors.
• Accountants.
• Auditors.
• Insurance providers.

Authorities

Where required by law or regulatory obligation.

Business Transactions

In connection with mergers, acquisitions, reorganisations or asset transfers.

Personal data is never sold to third parties.

11. International Transfers

Some service providers may process personal data outside the European Economic Area (EEA).

Where such transfers occur, CelSian ensures appropriate safeguards are implemented, including:

• Adequacy decisions issued by the European Commission.
• Standard Contractual Clauses (SCCs).
• Other GDPR-compliant transfer mechanisms.

12. Security Measures

CelSian implements appropriate technical and organisational measures designed to protect personal data.

These measures may include:

• Access controls.
• Multi-factor authentication.
• Encryption where appropriate.
• Secure backup procedures.
• Network security monitoring.
• Staff awareness training.
• Role-based access management.

While we strive to protect personal data, no method of electronic transmission or storage can be guaranteed as completely secure.

13. Data Retention

CelSian retains personal data only as long as necessary for the purposes for which it was collected and to meet legal obligations.

Typical retention periods may include:

Customer contracts and records
Contract term plus 7 years

Supplier records
7 years

Financial records
7 years or longer if legally required

Business correspondence
Up to 7 years

Marketing contacts
Until withdrawal of consent or objection

Recruitment applicants not hired
Up to 4 weeks after completion of the recruitment process, unless longer retention is consented to

Website analytics
According to configured analytics settings

Retention periods may be adjusted where required by law or legitimate business needs.

14. Recruitment Privacy

When applying for employment, internships or other positions with CelSian, your personal data will be processed solely for recruitment purposes.

Applicant information is accessible only to individuals involved in the recruitment process.

Unsuccessful applicant data will generally be deleted after the applicable retention period unless explicit consent is obtained for longer retention.

15. Your Rights

Under GDPR, you may have the following rights:

Right of Access

You may request access to personal data we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of personal data where legally permissible.

Right to Restrict Processing

You may request limitation of processing under certain circumstances.

Right to Data Portability

You may request transfer of your personal data in a structured, machine-readable format where applicable.

Right to Object

You may object to processing based on legitimate interests or direct marketing.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw consent at any time.

16. Complaints

If you believe CelSian has not handled your personal data appropriately, please contact us first.

You also have the right to lodge a complaint with the relevant supervisory authority.

For the Netherlands, this is: Autoriteit Persoonsgegevens

17. Third-Party Websites

Our website may contain links to external websites.

CelSian is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those websites.

18. Use of Cloud and Digital Collaboration Services

CelSian uses modern business systems and cloud-based services to support its operations.

Personal data may be processed through approved platforms used for:

• Email and communications.
• Document management.
• Project collaboration.
• Customer relationship management.
• Online meetings.
• Data analytics.
• Recruitment administration.

Where personal data is processed by third-party service providers, appropriate contractual and security safeguards are implemented.

19. Changes to this Privacy Policy

CelSian may update this Privacy Policy from time to time.

The latest version will always be available on our website and will include the revision date.

Material changes may be communicated through appropriate channels.

20. Contact

For questions regarding this Privacy Policy or your personal data, please contact:

CelSian Glass & Solar B.V.

Achtseweg Zuid 241-A (Building TZ)

5651 GW Eindhoven

The Netherlands

Email: infodesk@celsian.com

Website: CelSian Website